Can I request a sample order?
Yes, sample orders for quality checking are welcome. Mixed samples are acceptable. Low MOQ available for initial testing.
What is the estimated lead time for production?
Samples typically take 3-5 working days. For mass production orders over 5000pcs, the lead time is approximately 1-2 weeks.
Which payment methods are supported?
We support multiple payment methods including T/T, PayPal, and Western Union for your convenience.
How are the goods shipped and what is the delivery time?
Small quantities are shipped via DHL, UPS, FedEx, or TNT. For mass orders over 45kg, we offer LCL/FCL sea shipment and airport-to-airport cargo options.
Is logo customization and labeling available?
Yes, product labeling is available. Please contact us regarding specific MOQ requirements for custom label designs.
What is the warranty period for these products?
We offer a 2-5 year warranty depending on the specific product model and specifications.