Frequently Asked Questions
Do you support OEM and customized packaging?
Yes. We provide customized solutions including product design, color box layout, gift box, PDQ, barcode/label printing, manual design, and series branding.
What certificates do your products have?
Our products meet GS/CE/ROHS/REACH and related international standards. Factory partners hold BSCI certification, and we are FSC & GRS certified.
Which markets are you currently exporting to?
We export to Europe, North America, Australia & New Zealand, the Middle East, Africa and Asia — over 40 countries worldwide.
What is your standard lead time?
Standard production time is 30–60 days depending on seasonal demand and product type. Sample orders are normally delivered within 7–14 days.
How does your quality control process work?
We utilize an in-house laboratory for full testing (salt spray, hardness, impact, etc.). Each order undergoes a strict QA/QC process including pre-production and final AQL sampling.
What payment terms do you accept?
We accept T/T, L/C, DP, and OA for qualified global clients. Flexible trade solutions can be discussed based on cooperation level.
Snax Garden
